Skip to content

Customer Communications and Experience Management Solutions | FCI CCM

CASE STUDY
India’s Largest Private Bank Achieves 3x Revenue Uplift With VARTA
Discover how VARTA drives revenue through personalized recommendations and enhanced customer interactions for ICICI Bank.
INSIGHT
Modern CCM: Transforming Public Sector Banks With EASE
India’s Public Sector Banks (PSBs) are undergoing a significant transformation with the Enhanced Access and Service Excellence
E-BOOK
Customer Experience in Insurance with Omnichannel Communications
Revolutionize insurance experiences with seamless, personalized engagement through our omnichannel communications.
Play Video
group-9

Tomorrow’s CCM Engine Imagined Today

‘Varta’, FCI’s flagship customer communications management platform – designs, manages, delivers, and tracks compliant communications in any format and frequency with automated workflows and optimized delivery orchestration while doubling up as an intelligent recommendation engine.

Explore More

We Are In Good Company

Embrace Growth Powered By Customer Communication

Acquire a larger share of a customer's wallet without any additional marketing investment

Varta enhances revenue growth by providing personalized recommendations at the right touchpoints, enabling brands to suggest value-added products, resulting in higher conversion rates and customer lifetime value.

Get essential insights to analyze silent cues, enabling them to make informed decisions, enhance customer satisfaction, and build stronger relationships.

Varta enables business users to manage content from a single dashboard, facilitating meaningful conversations through bidirectional communication and instant responses.

Varta is a comprehensive customer experience management (CXM) system that streamlines customer journeys, enables standard-compliant communication, and collects real-time feedback for product or service improvement.

increase-revenue-from-customer-interactions-updated

Varta helped businesses achieve

Faster Time-To-Revenue

0 %
Increase in buyer intent

Growth in Wallet Share

0 %

Increase in cross-sell & up-sell

Stronger Brand Equity

0 X
Increase in trust on brand
Solutions Overview

Proven Solutions That Turbocharge The Revenue Machine