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Tag: communications healthcare

Taking Customer Experience in Healthcare to the Next Level

July 13, 2021November 17, 2022 FCI-CCM

Enhanced customer experience and engagement are the ‘Mantra’ of success in any field. It’s especially true in the healthcare customer experience, where effective communication is not just about yielding a market share but also has the potential to save lives. Data reveals that in the U.S., almost half of the customers switched service providers due

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Taking Healthcare Customer Communications to the Next Level

Customer Communications Strategies for effective healthcare communication

April 23, 2021November 17, 2022 FCI-CCM

Enhanced healthcare customer communication and engagement are the ‘mantra’ of success in any field.  It’s especially true in healthcare, where effective communication strategies are not just about yielding a market share but also have the potential to save lives. Data reveals that in the U.S., almost half of the customers switched service providers due to

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Twitter Post

Prime #CustomerExperience can’t be found with the flip of a switch. Here are 5 factors that may affect your customer experience in 2019: https://t.co/kGbAcc48B8#CX #CustomerEngagement #CCM pic.twitter.com/xieGE2RvMX

— FCI CCM, Inc. (@fciccm_inc) April 25, 2019

Quote of the day!#Success #Motivation pic.twitter.com/FbAMu1vI9Y

— FCI CCM, Inc. (@fciccm_inc) April 22, 2019

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