Legacy Software (CCM) for SMBs: Managing Customer Correspondence

“Effectively engaging customer experiences across customer touchpoints is a proven differentiator for customer-centric organizations.” Your regular correspondence such as bills, statements, promotions, notices, etc. can act as customer engagement livewires. Your correspondence for different channels such as print, email, SMS, social media, etc., should be consistent with their seamless customer experience (CX). Customer Correspondence Management

Read More