Quality Assurance Engineer | Automation

FCI-CCM, founded in 1959, is a global provider of Customer Communication Management solutions, enabling businesses to create personalized and engaging communications for their customers. With over six decades of experience in handling physical and digital communications, FCI-CCM is well-equipped to provide communication solutions to consumer-facing businesses globally.

Our outstanding social media ratings on platforms like Glassdoor, Ambition Box, and Google, averaging at 4.5, are a testament to our employee-centric philosophy.

We welcome young and talented candidates to join us and become a part of our success story.

We are seeking a skilled and experienced Quality Assurance Engineer with a strong background in automation to join our team. As a Quality Assurance Engineer - Automation, you will play a crucial role in ensuring the quality and reliability of our software products through the design, development, and execution of automated test scripts. The ideal candidate should have at least 3 years of experience in software quality assurance, with a focus on automation testing.

• We need a resource with excellent practical knowledge of programming and test automation tools (Selenium, Java, TestNG & Cucumber).
• Should be able to create frameworks from scratch level.
• Practical knowledge of testing APIs with Postman Tools and SOAP UI.
• Has experience with testing Rest Assured APIs.
• Documents defects/bugs and enhancement requests and assists development with concise and detailed steps for duplication of the problems found while performing manual functional, integration, and regression tests.
• Experience with testing Web, Desktop application, Database, Web APIs and service, and hands-on experience in Black Box Testing.
• Perform test analysis on assigned user stories review acceptance criteria, collaborate with product owner /contribute on completeness of user stories.
• Assist with trouble-shooting production-level issues, behaviors, and potential problems/defects.
• Have managed multiple environments QA env and production sanity with the help of automation script.
• Should be able to take complete responsibility/accountability for the work/task/job assigned and follow the testing standards and policies set by the team.
• Assists fellow agile team members and customers with problem reporting and resolution and maintaining appropriate follow-up & communications throughout the defect resolution process.
• Contributes towards QA Story points estimation and test scheduling process.
• Creates high level test flows/ procedures with clearly defined test objectives.
• Work closely with the development staff to ensure that issues/defects are dealt with in a timely manner.
• Participated in all SCRUM events, including Backlog Grooming, Sprint Planning, daily stand-up, and Sprint Review.
• Participate in Deployment Testing exercises as needed.

• Bachelor’s degree in computer science, Software Engineering, IT or a related field.
• Minimum of 3 years of professional experience in quality assurance, with a focus on automation testing.
• Strong proficiency in developing and executing automated test scripts using industry-standard tools and frameworks (e.g., Selenium, Appium, JUnit, TestNG, Cucumber, etc.).
• Solid understanding of software development life cycle (SDLC) and agile methodologies.
• Expertise with tools like JIRA for Defect / Test Management.
• Experience with scripting languages such as Java, Python, or JavaScript.
• Familiarity with version control systems (e.g., Git) and continuous integration/continuous deployment (CI/CD) pipelines.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Strong communication and collaboration skills to work effectively within a team and across departments.
• Self-motivated and proactive with the ability to work independently and manage priorities in a fast-paced environment.
• Be an effective contributor in Technical & Business growth.

The company offers a range of employee benefits including:

• Cashless medical insurance for employees, spouses, and children
• Accidental insurance coverage
• Life insurance coverage
• Five-day work week
• Company-paid lunch
• Company-paid transportation
• Access to online learning platforms such as Udemy and LinkedIn Learning
• Retirement benefits including Provident Fund (PF) and Gratuity
• Sodexo benefits for income tax savings
• Paternity & Maternity Leave Benefit
• National Pension Saving

Rapid Growth: Join a bootstrapped, rapidly growing SaaS company where you can make a significant impact and shape your career trajectory.

Learning Opportunities: Experience unparalleled learning opportunities that go beyond the traditional corporate mold, acquiring skills and knowledge that will benefit you in the long term.

Straightforward Culture: Be part of a straightforward, no-nonsense culture that values transparency, authenticity, and open communication.

Innovation and Collaboration: We believe great ideas can come from anyone, regardless of their role or level in the company. We actively encourage innovation and collaboration among our team members.

Fast-Paced Environment: Thrive in a fast-paced and dynamic environment where we move quickly, adapt swiftly to market changes, and embrace the challenges and rewards of a startup lifestyle.

Competitive Compensation: Enjoy a competitive salary package along with a range of benefits designed to support your lifestyle and help you perform at your best, both in and out of work.

High-Growth, Innovative Environment: If you're a driven individual who thrives in a high-growth, innovative environment, we're excited to hear from you. Join us for a unique opportunity to accelerate your career and be part of our exciting journey.

Apply now to become a valued member of our ambitious and innovative team!