FCI-CCM, founded in 1959, is a global provider of Customer Communication Management solutions, enabling businesses to create personalized and engaging communications for their customers. With over six decades of experience in handling physical and digital communications, FCI-CCM is well-equipped to provide communication solutions to consumer-facing businesses globally.

Our outstanding social media ratings on platforms like Glassdoor, Ambition Box, and Google, averaging at 4.5, are a testament to our employee-centric philosophy.

We welcome young and talented candidates to join us and become a part of our success story. Broad Function:

As a Team Lead - DevOps, you will play a crucial role in managing and leading a team of DevOps engineers to ensure the successful delivery, deployment, and maintenance of software applications and infrastructure. You will be responsible for creating and implementing efficient workflows, driving automation, and maintaining high availability of systems. The ideal candidate will possess strong technical expertise, leadership skills, and a passion for innovation in the DevOps domain.

• Team Leadership: Lead, mentor, and guide a team of DevOps engineers, fostering a collaborative and high-performance work environment.
• DevOps Strategy: Collaborate with cross-functional teams to define DevOps strategies and roadmaps aligned with organizational goals.
• Infrastructure Management: Oversee the design, deployment, and maintenance of cloud-based infrastructure and on-premises systems.
• CI/CD Pipeline: Design, implement, and maintain robust continuous integration and continuous delivery pipelines.
• Monitoring and Troubleshooting: Implement monitoring and logging solutions to proactively identify and address system issues.
  Respond to incidents promptly, perform root cause analysis, and take corrective actions.
• Security: Collaborate with security teams to ensure compliance with industry standards and best practices. Implement security measures to safeguard applications and infrastructure from potential threats.
• Performance Optimization: Analyze system performance and identify opportunities for optimization. Work with development teams to improve application performance and efficiency.
• Collaboration: Foster effective communication and collaboration between development, operations, and quality assurance teams.

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience as a DevOps Engineer or in a similar role.
• Solid experience with cloud platforms (e.g., AWS, Azure) and infrastructure-as-code tools (e.g., Terraform, CloudFormation).
• Proficiency in CI/CD tools (e.g., Jenkins, GitLab CI/CD) and version control systems (e.g., Git).
• Strong scripting and automation skills (e.g., Python, Bash, PowerShell).
• Strong knowledge on containerization technologies (e.g., Docker, Kubernetes).
• Must have experience in working with Docker, Kubernetes for 2 + years.
• Experience with monitoring and logging tools (e.g., Prometheus, ELK stack).
• Knowledge of security best practices and techniques.
• Ability to work in a fast-paced and dynamic environment.
• Should have good experience in Agile concepts and methods, CI/CD, AWS Services, Ansible, Terraform, Jenkins, Jira, Linux, Docker, Kubernetes, Gitlab.
• Excellent leadership, communication, and problem-solving skills.

• Cashless medical insurance for employees, spouses, and children
• Accidental insurance coverage
• Life insurance coverage
• Five-day work week
• Company-paid lunch
• Company-paid transportation
• Access to online learning platforms such as Udemy and LinkedIn Learning
• Retirement benefits including Provident Fund (PF) and Gratuity
• Sodexo benefits for income tax savings
• Paternity & Maternity Leave Benefit
• National Pension Saving
• Hybrid work from home policy*

* The Hybrid work from home policy is applicable to specific business groups/departments and is subject to change, review or discontinuation at any point in time at the discretion of the management.

Rapid Growth:Join a bootstrapped, rapidly growing SaaS company where you can make a significant impact and shape your career trajectory.

Learning Opportunities:Experience unparalleled learning opportunities that go beyond the traditional corporate mold, acquiring skills and knowledge that will benefit you in the long term.

Straightforward Culture:Be part of a straightforward, no-nonsense culture that values transparency, authenticity, and open communication.

Innovation and Collaboration:We believe great ideas can come from anyone, regardless of their role or level in the company. We actively encourage innovation and collaboration among our team members.

Fast-Paced Environment:Thrive in a fast-paced and dynamic environment where we move quickly, adapt swiftly to market changes, and embrace the challenges and rewards of a startup lifestyle.

Competitive Compensation:Enjoy a competitive salary package along with a range of benefits designed to support your lifestyle and help you perform at your best, both in and out of work.

High-Growth, Innovative Environment:If you're a driven individual who thrives in a high-growth, innovative environment, we're excited to hear from you. Join us for a unique opportunity to accelerate your career and be part of our exciting journey.

Apply now to become a valued member of our ambitious and innovative team!