The company offers a range of employee benefits including:

• Cashless medical insurance for employees, spouses, and children
• Accidental insurance coverage
• Life insurance coverage
• Five-day work week
• Company-paid lunch
• Company-paid transportation
• Access to online learning platforms such as Udemy and LinkedIn Learning
• Retirement benefits including Provident Fund (PF) and Gratuity
• Sodexo benefits for income tax savings
• Hybrid work from home policy*

* The Hybrid work from home policy is applicable to specific business groups/departments and is subject to change, review or discontinuation at any point in time at the discretion of the management.

About us: Founded in 1959, FCI embarked on a humble journey as a small typing college before expanding into quick printing services and eventually venturing into transaction print and mail services. As businesses increasingly turned to digital communication, FCI underwent a successful transformation from physical to digital communications.

Today, we are a leading player in the Customer Communications Management industry, offering products and services that help organizations deliver exceptional customer experiences. With over six decades of experience in handling both physical and digital communications, FCI is well-positioned to provide critical communication solutions to consumer-facing businesses worldwide.

Broad Function: As a Technical Solution Architect for FCI-CCM, your primary responsibility will be to design, develop and implement technical solutions that meet the needs of the company's clients. Your job will involve working closely with clients, sales teams, and software developers to understand the client's requirements and design solutions that meet those requirements.

• Solution Design: The Technical Solutions Architect designs technical solutions that meet the business requirements of the organization. They work closely with stakeholders to understand the business needs and translate them into technical requirements. They create technical specifications, diagrams, and documentation to guide the development and implementation of the solution.
• Technical Leadership: The Technical Solutions Architect provides technical leadership to development teams, ensuring that the solution is designed and implemented in accordance with industry best practices. They collaborate with technical teams to identify and resolve technical issues and ensure that the solution is scalable and efficient.
• Project Management: The Technical Solutions Architect manages the project from start to finish, ensuring that it is delivered on time, within budget, and to the required quality standards. They communicate regularly with stakeholders and provide progress reports to ensure that everyone is aligned with the project objectives.
• Customer Relationship Management: The Technical Solutions Architect works closely with customers to understand their needs and provide them with technical solutions that meet those needs. They build relationships with customers, providing technical support and guidance throughout the project lifecycle.
• Technology Research: The Technical Solutions Architect keeps up to date with the latest trends and technologies in their field. They research new technologies and identify opportunities to improve existing solutions.

• Technical Expertise: A Technical Solutions Architect must have a deep understanding of various technologies and be able to design and implement solutions using them. They should be proficient in programming languages, databases, operating systems, networking, and security.
• Analytical Thinking: The ability to analyze complex problems, break them down into smaller parts, and develop effective solutions is critical for a Technical Solutions Architect. They must be able to identify and evaluate options, consider the implications of each, and make recommendations based on their findings.
• Communication Skills: A Technical Solutions Architect must be an effective communicator. They need to be able to explain complex technical concepts to non-technical stakeholders, listen to feedback and requirements, and collaborate with technical teams.
• Project Management: Technical Solutions Architects are responsible for managing projects from start to finish, so they must have strong project management skills. They should be able to plan and organize work, manage resources, and communicate progress and results.
• Business Acumen: To design technical solutions that meet business needs, a Technical Solutions Architect must understand the goals and objectives of the organization they are working for. They should have a good understanding of the industry, market trends, and customer needs.
• Leadership: Technical Solutions Architects must be able to lead technical teams and provide technical guidance to others. They should be able to motivate and inspire their team members to achieve their best work.
• Problem-Solving: Technical Solutions Architects must be able to solve complex technical problems. They should be able to quickly identify issues, consider potential solutions, and implement the best option.

• At least 7+ years of experience in a technical role such as software development, systems engineering, or network administration.
• 2-3 years of experience in a leadership or architecture role.
• Experience designing, implementing, and managing complex technical solutions.
• Experience with programming languages, databases, operating systems, networking, and security.
• Understanding of industry best practices and emerging technologies.
• Experience working with customers and stakeholders to understand business requirements and translate them into technical solutions.
• Strong project management skills, including the ability to plan and organize work, manage resources, and communicate progress and results.
• Experience leading technical teams and providing technical guidance to others.
• Proven ability to solve complex technical problems.
• Excellent communication skills, including the ability to explain technical concepts to non-technical stakeholders.
• Business acumen and understanding of industry, market trends, and customer needs.

• Medical Insurance for family
• Accidental Insurance
• Life Insurance
• 5 Days working
• Company Paid Lunch