Empowering Enterprises Scale Conversation Empowering Enterprises Scale Conversation

Empowering Enterprises
to Scale the Conversation

Employees
600+

Employees

Verticals Serviced
5

Verticals Serviced

Customer Retention
98%

Customer Retention

Offices
5

Offices

About FCI

Founded in the year 1959, FCI began its humble journey as a small typing college that gradually moved into quick printing services and eventually expanded to transaction print & mail services. As businesses became more digital - their communication needs evolved as well. This led FCI to undergo transformation from physical to digital communications successfully.

Today, we lie at the forefront of the Customer Communications Management industry that is helping organizations deliver exceptional customer experiences with our products and services. Backed by 6 decades of experience in handling physical and now digital communications, FCI is well placed to solve critical communications problem for many consumer facing businesses globally.

  1. 1959
  2. 1975
  3. 2003
  4. 2015
  5. 2017
  6. 2021

  1. Bon Voyage

    A typing college in New Delhi, India

  2. 1st milestone

    Quick printing with multiple stores

  3. Leader in Transaction Print & Mail

    Large transaction print & mail services for Banking, Insurance, Telecom, and Utilities

  4. Digital transformation into CCM

    Transitioned from being a market leader in print to digital communications for enterprises and SMBs

  5. Global stage

    Expanded to US market with our first office in New York

  6. Transforming CXM

    Leading the industry with delightful customer experiences

Our Vision

Our Vision

To help organizations make conversations with their customers
across channels & deliver an exceptional customer experience
with every interaction.

Our Vision

Finally, in the words of our CEO

Amit Swahnay
Our growth is fueled by innovation and transformation. We constantly seek, leverage and maximize opportunities for our clients to innovate, transform and grow their business.

Have any questions? Contact us now


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FCI enables consumer facing business to centrally design, manage, deliver and track high volume personalized communications - across channels.

© 2023 FCI. All Rights Reserved.    |    Site Map    |    Privacy Policy

© 2023 FCI. All Rights Reserved.
Site Map    |    Privacy Policy

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