Join the team !


If you are a go getter, path breaker or game changer, FCI is the right place for you.


FCI is hiring aspiring professionals who can do beyond the expected. Our culture nurtures excellence so that our team is passionate about their roles and believe in exploring new opportunities of growth every day, every minute. At FCI you will love your work and when you love your work, happiness and money flows in automatically. We provide the right compensation and a healthy work environment to our people.


We are an equal opportunity employer.  Our selection and recruitment of staff is a systematic and efficient process that promotes equal opportunity. We believe in recruiting solely on the basis of merit and do not differentiate amongst candidates on the basis of religion, gender, sex, etc in the selection process.


Our vision is to be world class service provider in the CCM domain.  We want to excel in every sphere, from meeting client objectives with impeccable products and service to ensuring employee satisfaction. To partner this quest for the best, we seek employees who are creative thinkers and problem solvers. We welcome challenge seekers who test their limits to achieve more. 


Our management structure is flat. Decision-making decentralized, doors open, communication direct & complete trust. Such a management philosophy helps us cater to the stated and unstated needs of our customers in the shortest possible time. 


If you are interested in joining us, please send your detailed profile stating the position you are applying for along with the location preference at -


Don’t worry about the below listing, if you think you can add value to our team, do let us know by dropping in an email with your updated profile. We will create something for you.


Join us to help building a world class CCM organization.

CURRENT JOB OPENINGS (Last updated : February 05, 2018)

Description : Candidate should have a good knowledge of all Inspire Designer Modules and its functionalities. Candidate should be capable enough to work with Inspire Automation, Inspire Interactive, Inspire Approval and Inspire Content Manager.

Profile : Minimum 3 years’ experience with GMC PrintNetT/Inspire. Bachelor's degree or equivalent, with minimum of 3 to 4 years as a GMC Inspire Developer.

Experience : 3-4 Years in the relevant field

Location : Manesar

Description : Candidate must have experience in the following technologies. - ASP.NET - C# - MVC - JQuery/ Javascipt - SQL Server - HTML5 - Entity Framework

Profile : A Computer science Graduate/B.Tech/MCA with 1-2 years of experience on window or console.

Experience : 1-2 yrs in the relevant field

Location : Manesar

Description : Responsible for managing all aspects of the inside sales department and lead generation process. Build a robust inside sales/lead generation team that exceeds sales goals. Ensure that sales pipeline remains full with qualified leads & prospects. Monitor employee productivity and motivate team to reach daily dial goals. Evaluate and improve inside sales and sales administration processes. Provide coaching for existing Executives, and training for new representatives. Work with Human Resources to determine appropriate staffing levels. Report to outside sales - metrics, opportunities, and threats. Suggest improvements that can be made to increase value of Marketing Communications Collateral /Email Ensure accurate and complete information is captured in customer relationship management (CRM) system. Provide data quality checks weekly.

Profile : University degree and a related work experience. 3-6 years work experience in business-to-business (B2B) environment - preferred US Sales /International experience. Familiarity with sales process. Excellent verbal communication skill is required. Ability to maintain an upbeat and positive attitude at all times. Strong work ethics leading inside sales team by example: minimal missed days & hands on inside sales experience should be able to use that. Ability to work in self-directed, fast-paced entrepreneurial environment. Highly proficient computer skills including email, MS Word, Excel, PowerPoint. Be flexible with shift timings Sales focus initially North America later will cover other countries including UK, APAC & ME.

Experience : University degree and a related work experience. 3-6 years work experience in business-to-business (B2B) environment - preferred US Sales /International experience.

Location : Mumbai

Description : Nature Of Work: Responsible for providing technical consultancy as a presales consultant & aligning towards Organizations objectives in CCM and documents space. Presales Consultant works closely with various internal teams to meet the assigned business goals and targets.

Profile : The candidate will be responsible for understanding business requirements and creating solutions for them. Proposal Making: 1) Responsible for taking part in the proposal process in the functional scoping of RFPs, & RFIs, suggest methodology, provide estimation of project time and cost and write white papers. 2) Involved in preparing scope-of-work, and proof-of-concept study . Solutioning : 1) Responsible for the end to end solution designing related to project & vertical. 2) Designing, coordinating and presentation of Proof of Concept (POC)/tailored solution. 3) Manage and participate in operational issues related to a specific engagement in terms of technical and delivery issues. 4) Help solution architect in for large cases CCM solutioning. 5) He will be responsible for interacting with delivery and sales team; doing the system study and preparing the specification document, understanding their business & technology needs and advise sales team accordingly. Market Intelligence: 1) Should have Market Intelligence like Competitor Product Analysis, Pricing, Wins, Concern areas 2) Responsible for identification of new product and application areas and also suggesting up gradations for FCI products/ solutions, carrying out market research for newer market segment.

Experience : 4 - 6 yrs

Location : Mumbai

Description : Develops and implements strategic international marketing plans for the company. Stays abreast of changes in assigned marketing environment to best serve the objectives of the organization and adjusts plans accordingly. Researches and develops pricing policies and recommends appropriate sales channels for selling CCM as service. The Job will be located at Mumbai office of FCI Private Limited. Typically, a team of 2-5 members flat team structure. • Promotions @ social Media, Benchmark, strategize and execute the plan – including, LinkedIn Groups, Quora etc. • Qualified Database Generation, Map the total available market, execute a plan to cover the market segment. • Marketing Campaigns, Email campaigns, social media campaigns • Web Presence and Designing collaterals, Establish superior web-presence thru company website . • Preparing marketing collaterals like presentations, Proposals; case studies; used for pre-sales & sales discussions. • Team Management, finding ways for team to achieve success – recruit, train, mentor and evaluate team members. • Lead Generation, Generating qualified Leads

Profile : Requires a Master degree in Business, marketing, or related area, and at least 6 years of experience in the field of international marketing and Lead Generation. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks while collaborating with US counterparts for initiating and executing different marketing strategies for effective lead generation. Leads and directs the work of other team members. A wide degree of creativity and latitude is expected. Typically reports to senior Management.

Experience : 6+ years of experience in the field of international marketing and Lead Generation

Location : Mumbai

Description : - Analyzing organizational metrics performance and helping projects understand, evaluate and improve their performance quantitatively. - Establishing performance baselines and helping project teams to establish project level performance baselines. - Working with teams sitting in various geo locations ( at least 5) - Metric Analysis: Perform Effort Variance Analysis and come up with appropriate recommendations for estimation process improvements. - Check the estimation tools and effort variance data periodically to identify the changes required in the process. - Monitor the Productivity, Effort Variance and Usage of Estimation tools and publish monthly and quarterly dashboards - Support productivity and estimation related queries from delivery teams - Provide support to delivery/bid teams client visits and proposals - Work with teams to do RCA analysis.

Profile : - 4-6 years of experience as a Process Member or a relevant QA experience. - Having knowledge of product life cycle is a plus. - Good communication skills. - Experience in JiRA is a plus.

Experience : Preferably a 4 years engineering degree or an equivalent degree.

Location : Noida

Description : The IT Service Delivery Manager strategize, plan and supervises a number of key services functions that enable the delivery of a high-quality service to overseas customers, and to ensure Service Support and Service Delivery processes are in place to meet business needs. This position is a customer(in a B2B environment) facing role, and requires to establish and manage expectations within the business and drive team to achieve those expectations to a high standard. About the Job  Maintain high performing service support functions for all IT Services offered to the customers.  Owns the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required.  Monitor, control and support service delivery; ensuring processes, methodologies and procedures are in place and followed.  Champion Service and Support in projects and developing a strong understanding of projects impacting the service area and ensuring total service impact is minimized.  Accountable for the quality of Services and performance, drive internal service review meetings covering performance, service improvements, quality and processes.  Make recommendations for Service Improvement Plans and ensure actions are followed through to completion in a timely manner.  Provide regular and accurate management reporting on IT Service performance  Effectively deliver/manage Staff Management including recruitment, mentoring, training, target setting and  performance assessment.

Profile :  A Computer science Graduate/B.Tech/MCA with 8+ years of experience in Software Testing or in Quality Assurance with a team handling experience.  A passion for Service Improvement and is an experienced Service Management professional.  Previous experience as a Team Lead or demonstrable experience in leading virtual steams will be a Plus.  Possess excellent English communication skills combined with effective leadership and people management skills.  Support and mentors the team to prepare the team members for next level.  Should possess excellent customer facing/customer service skills, able to work under pressure and meet deadlines.  Excellent organizational skills and able to manage sensitive and sometimes confidential information.  Should be well versed with managing and prioritizing tasks and deliverables.  Should take initiative and a proactive approach towards daily tasks.

Experience : A Computer science Graduate/B.Tech/MCA with 8+ years of experience in Software Testing or in Quality Assurance with a team handling experience.

Location : Manesar (Gurgaon)

Description : Candidate will be responsible for selling CCM related software solutions into new BFSI and telecom accounts. The individual will develop and execute sales plans for target accounts and need to have demonstrated experience with: • Develop account business plans for strategic enterprise and commercial accounts to promote software, services and training. • Uses specialty to leverage existing opportunities and branch into more than one business unit in the account. • Establish a professional working relationship with decision makers and C-Level to develop a core understanding of the client’s unique business needs. • Builds growth opportunities leveraging the account planning process; actively manages planning process through scheduled client reviews. • Responsible for achieving yearly quota for software and service solutions. • Implements pipeline management practices while maintaining opportunities in on a weekly basis.

Profile : Bachelor's or Master's (graduate) degree in Business Administration (MBA), sales, finance, marketing or equivalent combination of education and experience. Knowledge of Customer Communication Management industry and competing software solutions in BFSI and telecom industry sectors is a plus. Knowledge and Skills • Excels in consultative selling skills • Business account planning experience and skills • Financial planning and modeling skills, comfortable to manage high complexity business planning and reporting • Strong communication skills at senior management both internally and externally • Excellent communication - Fluent in English language with excellent oral and written skill sets • Ability to understand the customer's business issues and translate to solutions • Negotiation skills and ability to frame the product value proposition to customers • Leadership skills and cross functional expertise (sales, supply chain, marketing, IT) Critical Competencies to Drive Business Results: • Territory-Driven Prospecting • Opportunity Qualification • Solution Planning/Formulation • Deal Advancement & Closing • Client Technical Education/Assistance • Pipeline Management • Prioritizing Accounts/Focusing • Priority Setting/Time Management • Resource Optimization • Solution Acumen • Influencing • Demonstrates the ability to lead, manage or enlist the support of others in the absence of formal authority

Experience : 5+ Years

Location : Mumbai

Description : FCI is looking for an experienced print Sales Manager preferably from Commercial Printing/paper Industry, To Look after the business planning, forecasting of revenue potential in print business opportunities and to develop relationships with key decision‐makers in target organizations to establish tie‐ups for business development. Responsible to oversee the sales operations, thereby achieving increased business growth. Will be responsible to identify streams for generating revenues & developing marketing plans to build consumer preference. Coordinate & organize product promotion / launch and branding activities to create market brand visibility.

Profile : Sales Working experience in printing / paper industry with 5 to 7 years of experience is sales drive and should have a good customer relationship and past record of sales achievements. Should have the aptitude for good comprehension of production methods and products/services we are into, and ability to apply the same for New client and business Acquisition. The position demands good communication skills on phone and in person, following up on many details while maintaining a positive attitude. Should have better understanding on analytics and calculations.

Experience : 6-8 Years in the same field.

Location : Noida/Mumbai