Digital Customer Journey

Automated Document Management System Powered by FCI’s Customer Communications Manager

Customer communication management tool

FCI helped the client to develop documents that are personalized, editable, guided and interactive through web. This allowed the insurance customers to get deeper information from their communications than what a static document can identify. With this enhanced document capability, customers of our client were able to request reliable information from the document itself. This case study is highlighting the overall experience of customers in Automated Document Management.

    Some more insightful data from this case study:

  • Overview
  • Business goals
  • FCI’s Automated Document Management (ADM)

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© 2023 FCI. All Rights Reserved.
Site Map    |    Privacy Policy