Digital Customer Journey

Interactive Videos Ebook

Using interactive videos for better Customer Communication Management

The storytelling capabilities of interactive videos make them great for communication and data capture. In 2018, 54% of consumers revealed that they wanted to see more video content from brands in a study by Hubspot.This eBook is an attempt to unravel the importance of pvideos for a better customer communication and how CCM software helps them to embark on their digital transformation journey.

    Why you should download this ebook?

  • Get insightful information about the effective customer communication through personalized videos
  • Creating customer satisfaction through CCM
  • Interactive videos are here to stay, and early adopters of interactive videos are likely to have an advantage over the competition in the immediate future.
  • Getting insightful benefits in your business through Personalized videos
  • A pathway towards customer communication management

Get the Ebook


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FCI enables consumer facing business to centrally design, manage, deliver and track high volume personalized communications - across channels.

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© 2023 FCI. All Rights Reserved.
Site Map    |    Privacy Policy

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