Opentext Exstream Services
Win with Faster Time-to-market at a Competitive Cost
Unlock The Full Potential Of OpenText Exstream With FCI

Implementation and Migration
- Initial Implementation: Assisting with the initial setup, configuration, and deployment of OpenText Exstream, including data migration, integration with existing systems, and user training.
- Upgrade and Migration: Supporting the upgrade from previous versions of OpenText Exstream, ensuring a smooth transition and leveraging new features effectively.
- Cloud migration: Helping companies migrate their Exstream environment to the cloud, leveraging the benefits of scalability, security, and cost-efficiency.
Customization And Development
- Template Development: Creating custom templates for specific communication needs, leveraging new features like Design Layouts and Sections for efficiency.
- Business Logic Development: Implementing custom business logic within Exstream workflows to automate complex tasks and personalize communications.
- Integration Services: Integrating Exstream with other enterprise systems like CRM, ERP, and marketing automation platforms.
Content Creation And Optimization
- Content Strategy Development: Defining a content strategy for customer engagement aligned with business goals and customer journeys for efficient content creation.
- Content Optimization: Enhancing existing content for clarity, personalization, and omnichannel delivery.
- Accessibility And Compliance: Ensuring communications comply with accessibility regulations and branding guidelines.
Ongoing Support And Optimization
- Managed Services: Providing ongoing management and support for OpenText Exstream, including troubleshooting, performance monitoring, and security updates.
- Optimization Services: Analyzing communication performance and suggesting improvements to drive engagement and ROI.
- On-Demand Support Services: Comprehensive support packages curated to meet different business needs, providing timely resolution of issues.
Our Offerings To Accelerate Your Business Value


Document
Composition


Multi-Channel
Delivery


Personalized
Communications


Workflow
Automation


Template
Management


Compliance
and Security


Enterprise System
Integration


Analytics
and Reporting


Scalability
Leverage OpenText Exstream to design and create personalized, relevant, and engaging customer communications, such as statements, bills, contracts, marketing materials, etc., with dynamic content insertion, variable data, conditional logic, and multi-channel output capabilities.
Enable the delivery of communications through various channels such as print, email, SMS, web portals, and mobile apps, helping organizations meet customers on their preferred channels and enhancing customer engagement and satisfaction.
Create highly personalized communications based on customer data, preferences, and behavior, enhancing the relevance of communications, and improving customer relationships.
Utilize our proprietary tools for automating the entire communication process, from content creation to delivery. Streamline operations, reduce errors, and improve efficiency under the supervision of industry experts.
Manage templates and content components centrally with our OpenText Exstream experts, ensuring consistent branding and messaging across all communications.
Ensure compliance with industry regulations and data protection standards through features like audit trails, security controls, and encryption included in the solution.
Integrate with various enterprise systems and data sources, such as CRM, ERP, and customer databases, to access the necessary data for personalized communication.
Empower your organization to track communication effectiveness with advanced analytics and reporting tools, enabling data-driven decisions for improved strategies.
Create, send, and handle high volumes of communications using OpenText Exstream. Our experts ensure that it is suitable for large customer bases enterprises.
Transformative Features of FCI's Advanced OpenText Exstream Services

OpenText Exstream: The All-in-One Platform For Hyper-Personalized Customer Communications
Personalization At Scale
Deliver highly personalized messages at scale, enhancing customer engagement and loyalty by tailoring communications to individual preferences and behaviors.
Reduce Compliance Risks
Mitigate compliance risks with OpenText Exstream's robust features and adherence to regulatory standards, ensuring that all communications meet industry guidelines and legal requirements.
Operational Dashboards
Gain insights into document processes and performance through intuitive operational dashboards, enabling real-time monitoring and optimization of communication workflows.
Reduce Total Cost Of Ownership (TCO)
Lower the overall cost of managing communications with efficient tools and streamlined processes, reducing expenses associated with document creation, distribution, and maintenance.
Simplified Migration And Rationalization
Simplify the migration and rationalization of communication systems with seamless integration capabilities and expert support, ensuring a smooth transition to a more efficient and unified platform.

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