Aegon was in search of a technology that could deliver highly personalized outbound communications to its customers. With FCI’s assistance, Aegon Life Insurance amplified its customer-facing processes and delivered a top-notch customer experience.
A few of the benefits delivered by FCI CCM:
- Elimination of error in output
- Improved open rate and click rate on emails
- Increase in customer digital usage and adoption
- Real-time customer feedback