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    • Capabilities
      • Dashboard & Analytics
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        360-degree & real time view of your communications

      • Delivery Orchestration
        Delivery Orchestration

        Get closer to your customers with every communication

      • Omnichannel Experiences
        Omnichannel Experiences

        Create seamless customer experiences

      • Dynamic & Interactive Communications
        Dynamic & Interactive Communications

        Automated approach for superior experiences

      • Hyper-Personalization
        Hyper-Personalization

        Meaningful conversation for every customer

      • Personalized Videos
        Personalized Videos

        Dynamic & Interactive way to connect with customers

    • Features
      • Email
        Email

        Leverage versatility of dynamic emails

      • WhatsApp
        WhatsApp

        Improve the way you communicate

      • SMS
        SMS

        Multi-lingual SMS communication

      • Chatbot
        Chatbot

        Do more than answering FAQs

      • Dynamic Communication
        HTML5

        Rich conversations in real time

      • pURL
        pURL

        Communication with a single click

      • Push Notifications
        Push Notifications

        Interactive notifications that generate response

      • Print
        Print

        Most reliable medium in the digital space

      • PDF
        PDF

        Multi-lingual SMS communication

  • Industries
    • Interactive Documents

      Interactive Documents

      Boost Customer Experience with Interactive Documents | FCI-CCM

      Watch Now
      • Banking and Financial Services
        Banking and Financial Services

        Consistent banking experience at scale

      • Insurance
        Insurance

        Enhanced customer experience across the industry

      • Healthcare
        Healthcare

        Patient centric customer experience

      • Telecom
        Telecom

        Improve ARPU with engaging experiences

      • Utilities
        Utilities

        Satisfy your customers with seamless experiences

  • Services
    • Whitepaper

      Whitepaper

      Customer communication in the digital age

      Discover Now
    • Infographic

      Infographic

      CXM delivering what marketing automation platform can't!

      Discover Now
      • Consulting and Advisory
        Consulting and Advisory

        Communications that are efficient and regulatory compliant

      • Legacy Migration
        Legacy Migration

        Convert crisis into opportunity for development

      • Software Development
        Software Development

        Patient centric customer experience

      • Managed IT Services
        Managed IT Services

        Optimize your system with support service

    • Quadient Delivery Partner
      Quadient Delivery Partner

      Transform end-to-end customer journey with Quadient Inspire

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      Become a partner and expand your product portfolio

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      • E-books
        E-books

        Detailed information on the palm of your hands

      • Brochures
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        Get bite-size content on business

      • Whitepaper
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        Enjoy premium though leadership content

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        Enjoy visually-appealing insights of the domain

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        FAQs

        Get answers to all the questions related to CXM

      • Our Blogs
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      • Our Videos
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        Dive into the domain of CXM with visual story telling

      • Case Study
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        Create seamless customer experiences

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  • Contact US
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  • Customer Experience
    • CAPABILITIES
    • Dashboard & Analytics
      Dashboard & Analytics
    • Delivery Orchestration
      Delivery Orchestration
    • Omnichannel Experiences
      Omnichannel Experiences
    • Dynamic & Interactive Communications
      Dynamic & Interactive Communications
    • Personalized Videos
      Personalized Videos
    • Hyper-Personalization
      Hyper-Personalization
    • FEATURES
    • Email
      Email
    • WhatsApp
      WhatsApp
    • SMS
      SMS
    • Chatbot
      Chatbot
    • HTML5
      HTML5
    • pURL
      pURL
    • Push Notifications
      Push Notifications
    • Print
      Print
    • PDF
      PDF
  • Industries
    • Interactive Documents

      Interactive Documents

      Boost Customer Experience with Interactive Documents | FCI-CCM

      Watch Now
    • Banking and Financial Services
      Banking and Financial Services
    • Insurance
      Insurance
    • Healthcare
      Healthcare
    • Telecom
      Telecom
    • Utilities
      Utilities
  • Services
    • Whitepapers

      Whitepapers

      Customer communication in the digital age

      Discover Now
    • Infographics

      Infographics

      CXM delivering what marketing automation platform can't!

      Discover Now
    • Consulting and Advisory
      Consulting and Advisory
    • Legacy Migration
      Legacy Migration
    • Software Development
      Software Development
    • Managed IT Services
      Managed IT Services
    • Quadient Delivery Partner
      Quadient Delivery Partner
  • Company
    • About Us

      About Us

      Explore who we are and what we do

    • Leadership

      Leadership

      Meet the visionaries behind the scenes

    • Careers

      Careers

      Join our journey of building exceptional customer experiences

    • Information Security

      Information Security

      Our information security standards and communications

    • Partner Program

      Partner Program

      Become a partner and expand your product portfolio

  • Resources
    • E-books
      E-books
    • Brochures
      Brochures
    • Whitepaper
      Whitepaper
    • Infographics
      Infographics
    • Frequently Asked Question
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    • Our Videos
      Videos
    • Case Study
      Case Study
    • Let us connect
      Want to know the specifics?

      Let us connect.

      OK, I am in!
  • Contact us
  • Book a Demo

Get More Agility, Increased
Security & Greater Productivity

Year by year, project by project, and trend by trend your enterprise has assembled a large collection of communication systems.
Each of your legacy platforms especially for communications have years of complex, and sometimes outdated regulations baked into them, creating an unstable foundation.

With the regulatory landscape changed many times over in the past two decades, what seemed to be a series of easy solutions to isolated problems has morphed into a tangled mess of technologies hampering your customer experience goals of today!

With decades of experience in working with organizations across industries, we follow a seamless path for migrating legacy applications to modernized systems, inclusive of data migration.

Our process includes:
Operation re-definition |  Enterprise Application Integration |  Technology upgradation.

Right plans and solutions to migrate

Health Insurance

Study & analyse your legacy

Coach Facility

Richness & Robustness of the latest Technology Frameworks

Accidental Insurance

Distributed Architecture Support

Complimentary Refreshments

Rapid Application Development

Complimentary Refreshments

Ease and Efficient Deployment

Complimentary Refreshments

Integrated Development Environment support for total phase made easy

Complimentary Refreshments

Web Services and Remote options

Complimentary Refreshments

In-Built Upgradeability and Scalability

Complimentary Refreshments

Advanced Security

Reverse Document Engineering

Reverse engineering provides a better understanding of an existing system by maintenance team, especially when they are facing a large
and evolving legacy system.

Our experts follow a fool-proof framework to get the best out of your legacy:

Information extraction

  • The object being reverse-engineered is studied, information about its design is extracted and that information is examined to determine how the pieces fit together.
  • This might require gathering source code and related design documents for study.
  • Involves the use of tools, such as a disassembler to break apart the program into its constituent parts.

Modelling

  • The collected information is abstracted into a conceptual model, with each piece of the model explaining its function in the overall structure.
  • Take information specific to the original and abstract it into a general model that can be used to guide the design of new objects or systems.

Review

  • This involves reviewing the model and testing it in various scenarios to ensure it is a realistic abstraction of the original object or system.
  • Once it passes the testing protocols, the model can be implemented to re-engineer the original object.

Have any questions? Contact us now

Thank you!
We have received your enquiry and our representative will reach out to you soon.
For urgent enquiries please write to us at info@fci-ccm.com

➤

Our Offices


Location  Fusion Square, Plot No. 5A, 5B
8th Floor, Sector 126, Noida
UP 201 303, India

Location  Sales Office :
21 Jefferson Ave
Hicksville, NY 11801, USA

Call Us  +91 120 4787000

Mail Us  info@fci-ccm.com

Capabilities

  • Dashboard & Analytics
  • Omnichannel Experiences
  • Hyper-Personalization
  • Delivery Orchestration
  • Dynamic & Interactive Communications
  • Personalized Videos

Industries

  • Banking & Financial Services
  • Insurance
  • Telecom
  • Healthcare
  • Utilities

Company

  • About FCI
  • Leadership
  • Information Security
  • Careers
  • Partner Program

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FCI enables consumer facing business to centrally design, manage, deliver and track high volume personalized communications - across channels.

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Site Map    |    Privacy Policy