FCI Information Security Assurance

To ensure our customers’ information is secure in our association – FCI follows stringent information security standards for safeguarding our customers’ interests. Our enterprise-grade security controls are in place to ensure that all customer information and business data are always protected.

We constantly revisit and audit our controls for an ongoing improvement of the standards laid out to comply with our customer’s expectations when it comes to handling their sensitive information.

FCI Information Security Assurance

Certifications and Standards

ISO 9001

ISO 9001

Quality Management Principles
and Continuous Improvement
Standards

We maintain adherence to
process-driven TQM and deliver
technical readiness for changes in
industry norms.

ISO 27001

ISO 27001

Information Security Controls
and Risk Management

We ensure the security of assets like financial information, intellectual property, employee details, or information entrusted by third parties.

SOC1 and SOC2

SOC1 and SOC2

Internal Corporate Governance
and Financial Reporting Controls

We maintain steadfast regulatory and
vendor management oversight for all
stakeholders of any service.

HIPAA

HIPAA

Safeguards for Unprotected
& Protected Health Information
(PHI)

We deploy industry specific security
controls to ensure information security
of personal health records (PHR)
& Electronic Transaction Standards (ETS).

PCI DSS

PCI DSS

Information Security for Card-Based Financial Transactions

We maintain a vulnerability management platform and implement strong access control measures to safeguard customer financial data.

Business Continuity Plan (BCP)

Unplanned business risks & changes are characteristic of any developing industry. The rapid technological shift in consumer behavior, changes in government policies, natural disasters, and global pandemics (like COVID-19 - 2020) must not cease customer engagement for any business. FCI focuses on developing critical information and communications technology infrastructure which aims at minimizing such discontinuity risks. We strengthen customer communication networks by deploying contingency management protocols & disaster recovery plans for our partners.

Our Business Continuity Plan (BCP), is a collection of resources, strategies, and information assets that are developed, examined, prioritized, and retained to deploy in events of unintended disruptions. We maintain enterprise contingencies to handle communication load, conditional incidents, data breaches, and other aspects of emergency situations. The FCI Business Continuity Plan ensures that end-customers are at maximum advantage and our partners are always at least risk levels.

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