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FCI, a global leader in Customer Communications Management (CCM) solution providers, proudly announces its recent achievement of the esteemed APAC CXM Partner of the Year award for delivering hyper-personalized customer communications for different industries. This accolade underscores FCI’s commitment to excellence and innovation in the CCM industry.
The awards recognize partners that excel in leveraging Quadient’s Customer Experience Management (CXM) software solutions, delivering maximum value for customers and Quadient.
“It is with great pleasure to recognize the achievement of these award winners as ICA Partners of Quadient in 2023. We thank all our partners for their contribution, and the future of our business relies on our continued strategic relationships and alignment of values with our partners to empower their customers to accelerate cash cycles and create personalized experiences across all their channels.”
Alban Olier, VP of Global Alliances & Channels at Quadient
FCI Leads Global CXM Innovation with Quadient Solutions
CXM continues to be a pivotal focus area for digital transformation across all industries and sectors. FCI, renowned for its rich legacy of innovation and transformation spanning over six decades, has been at the forefront of this revolution. By utilizing Quadient’s CXM solutions, FCI empowers enterprises globally, including the United States and the APAC region, to embrace business-driven and customer-centric approaches, fostering meaningful customer connections.
Revolutionizing Customer Engagement with VARTA
FCI’s integrated communications platform, VARTA, in conjunction with Quadient Inspire Services, has been instrumental in transforming customer experiences worldwide. VARTA is designed to revolutionize how banks and financial institutions engage with their customers, providing a unified platform that unlocks new revenue streams while seamlessly managing all aspects of transactional communications, fostering trust and loyalty among existing customers.
“We are honored to be recognized as Quadient’s APAC CXM Partner of the Year. This award underscores our commitment to innovation and customer-centricity. At FCI, we strive to create hyper-personalized customer experiences that drive engagement and loyalty. Our collaboration with Quadient has been pivotal in enabling us to deliver exceptional value to our clients, and we look forward to continuing this successful partnership.”
Deepak Bhasin, CTO at FCI
