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Current OpeningsOmnichannel Customer Engagement
Orchestrate, Engage, Convert through Omnichannel communications
Unlock Omnichannel Strategies to Connect with your Customer Everywhere
Modern businesses call for intelligent engagement with customers. Customers expect personalized, bi-directional communications that reach them at every possible touchpoint.
Varta delivers a seamless and unified customer experience across all channels of engagement to ensure that you meet the right audience and keep track of their real-time engagements according to their preferences to enhance your communications and drive key business outcomes.
Enhance the quality of each customer communication with our state-of-the-art technology by integrating dynamic and interactive elements, elevating the impact of service communications.
Unified customer Profiles
AI-Powered Personalization
Analyze client data with artificial intelligence and machine learning to give highly tailored recommendations with predictive analytics. Personalized product offers, content suggestions, and communications based on individual tastes and behaviours transforming CX.
Data Analytics and Insights
Eliminate guesswork and leverage Varta’s robust real-time analytics tool to glean actionable insights into customers’ behaviours and channel performance to enhance Customer Lifetime Value.
Real-Time Customer Engagement
Enable the implementation of real-time communications leveraging omnichannel engagement from digital channels like live chat, in-app messaging, or chatbots to provide instant responses to customer inquiries and issues with Varta.
Self-Service Portals
Cross Channel Content Consistency
Consistency fosters trust and strengthens brand equity. Varta ensures unified customer communications in branding, tonality, and messaging across all channels, including email, SMS, chatbots, social media, and physical mail.
Seamlessly Distribute Through Any Channel
Varta Turbocharges Your Revenue Engine
In-Depth Audience Insights
With cohort analysis, you can get a comprehensive insight of how various consumer groups affect your key performance indicators.
Gain Visibility Through Focused Recommendation
Investigate the most effective customer recommendations to improve your understanding of recommendations.
Evaluate The Impact Intelligently
Go beyond open and click metrics to gain deeper insight into campaign performance to understand true impact. Real-time insights allow for the right discovery of new opportunities.
Case Study: Leading Utility Service Provider Increased Its Operational Efficiency
Customer experience is the new battleground for every industry looking
