Customer Experience
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- Capabilities
  Dashboard & Analytics
  360-degree & real time view of your communications
  
  Delivery Orchestration
  Get closer to your customers with every communication
  
  Omnichannel Experiences
  Create seamless customer experiences
  
  Dynamic & Interactive Communications
  Automated approach for superior experiences
  Hyper-Personalization
  Meaningful conversation for every customer
  
  Personalized Videos
  Dynamic & Interactive way to connect with customers
- Features
  Email
  Leverage versatility of dynamic emails
  
  WhatsApp
  Improve the way you communicate
  
  SMS
  Multi-lingual SMS communication
  
  Chatbot
  Do more than answering FAQs
  HTML5
  Rich conversations in real time
  
  pURL
  Communication with a single click
  
  Push Notifications
  Interactive notifications that generate response
  
  Print
  Most reliable medium in the digital space
  
  PDF
  Multi-lingual SMS communication
Industries
- Interactive Documents
  
  Boost Customer Experience with Interactive Documents | FCI-CCM
  
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- Banking and Financial Services
  Consistent banking experience at scale
  
  Insurance
  Enhanced customer experience across the industry
  
  Healthcare
  Patient centric customer experience
  
  Telecom
  Improve ARPU with engaging experiences
  
  Utilities
  Satisfy your customers with seamless experiences
Services
- Whitepaper
  
  Customer communication in the digital age
  
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- Infographic
  
  CXM delivering what marketing automation platform can't!
  
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- Consulting and Advisory
  Communications that are efficient and regulatory compliant
  
  Legacy Migration
  Convert crisis into opportunity for development
  
  Software Development
  Patient centric customer experience
  
  Managed IT Services
  Optimize your system with support service
- Quadient Delivery Partner
  Transform end-to-end customer journey with Quadient Inspire
Company
Resources
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Expand the breadth and depth communications

One platform offering multiple
communication channels

Interaction based on preferences

Customers have more ways to interact with businesses than ever before. Connect with them when, where, and how they want. Engage each of your customers with personalized communications and keep track of every customer using robust data analytics.

Leverage instant messaging with images, audio.

Centralize information
using single platform

Centralized customer information empowers your sales team to have contextual and meaningful conversations with each customer. Varta helps in removal of inter-departmental silos and optimizes outbound as well as inbound communications processing.

Focus on the overall
quality of interaction

Develop an approach that covers every possible form of customer interaction and provides a holistic solution. Varta helps in improving the quality of every single customer communication by including dynamic and interactive elements.

Foster seamless customer experience

Enable customers with uniform experience, whether you communicate with them online, in-store or branch, on the phone, or anywhere else. Varta helps with creation of new documents and template designing with data fetched from your legacy systems in real time.