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A single hub for 360° visibility on customer communications
Schedule, deliver, and track your communications centrally and in real-time. With robust data analytics leverage the impact of hassle-free and customized customer communications in real time.
Empower business users & free your IT resources
Enable different business users to make more informed decisions regarding business communications. The user-friendly analytics window enables your non-IT workforce to collate and understand data related to customer communications. This not only improves time taken in crucial business decisions but also reduces IT dependency.
Optimize your CX strategy with robust reporting and visualizations
Improve data interpretation with insightful and dynamic visualization. Various widgets and graphical representations can enable your business users to optimize outbound and inbound communication processing. This will lead to a boost in your customer experience strategy.
Maintain Audit trails and Compliances
Single repository to review historic conversations across the customer lifecycle. Varta integrates and keeps track of all your legacy systems and creates compliant-friendly customer communications. Digital communication distribution becomes streamlined and maintaining audit trails and compliances becomes easy.
Get Real-time insights and comprehensive campaign reports on your engagements on a single hub.
