A single hub for 360° visibility on customer communications

Schedule, deliver, and track your communications centrally and in real-time. With robust data analytics leverage the impact of hassle-free and customized customer communications in real time.

customer communications

Empower business users & free your IT resources

Enable different business users to make more informed decisions regarding business communications. The user-friendly analytics window enables your non-IT workforce to collate and understand data related to customer communications. This not only improves time taken in crucial business decisions but also reduces IT dependency.

customer communications
customer communications

Optimize your CX strategy with robust reporting and visualizations

Improve data interpretation with insightful and dynamic visualization. Various widgets and graphical representations can enable your business users to optimize outbound and inbound communication processing. This will lead to a boost in your customer experience strategy.

Maintain Audit trails and Compliances

Single repository to review historic conversations across the customer lifecycle. Varta integrates and keeps track of all your legacy systems and creates compliant-friendly customer communications. Digital communication distribution becomes streamlined and maintaining audit trails and compliances becomes easy.

Get Real-time insights and comprehensive campaign reports on your engagements on a single hub.

Track your pVideo performance
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© 2023 FCI. All Rights Reserved.
Site Map    |    Privacy Policy

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